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Resolving Conflict

How to create an inclusive team environment.

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Learning objectives

Diversity isn’t just about bringing different people together, it’s about creating an environment where everyone feels welcome and accepted. This scenario looks at a set of techniques that will help you resolve conflicts by coaching the manager to do so.

  • Learn how a leader’s own behavior can perpetuate inappropriate behavior
  • Develop skills to help others address the source of their conflicts
  • Practice coaching others to lead by example
Who is it for?

This comprehensive module is designed for a diverse range of learners and a broad range of competency levels. It’s particularly beneficial for:

  • Business Schools: Offers graduating students essential skills for leadership roles and business communication.
  • Corporations and Enterprises: Equips professionals with essential soft skills to manage their teams with effectiveness, empathy and experience.

Languages

English
Scenario

Jeremy has set up a project meeting with his team members Abeeku, Leonard and Florence. Given the explosive team dynamic, Jeremy would need to display expert leadership skills to keep the meeting on track. Unfortunately, he fails and the meeting goes terribly wrong. After that, Jeremy requests your help to understand how improving his own leadership skills could help the team address their problems in a more constructive way.

Quick answers to important questions

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What is Custom VR Builds?

It’s a service where Next World creates a fully tailored VR-training solution for your company — a custom course built to meet your industry-specific requirements rather than using a generic off-the-shelf VR module.

How does the custom-build process work?

The process typically follows these phases: you provide training documentation, subject-matter experts get involved, learning outcomes are identified, storyboard is created, virtual assets are modeled, testing and quality assurance, and finally deployment in your environment.

What type of training scenarios can be built?

You can build VR scenarios for hazard awareness, safe-practice with tools and equipment, practicing safety procedures step-by-step, and even testing learner’s knowledge in simulated hazardous situations — as if in real life but safe.

Is custom VR suitable for refresher training as well?

Yes — custom VR builds can be used for refresher/training-update courses to efficiently refresh skills and knowledge without re-arranging real equipment or putting people at risk.

What learning methodology does custom VR follow?

Next World suggests a blended approach: combining face-to-face, practical and immersive training methods, which helps improve retention, practical competence, and reduces incidents.

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